1. Introduction

Fast Hook Towing LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website at fasthooktowing.com or contact us by phone or form.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, and email address when you contact us or submit a form.
Service Information: Details about your vehicle, location, and the towing service you need.
Usage Data: IP addresses, browser type, pages visited, and time spent on pages, collected via standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

Provide the towing and roadside assistance services you request.
Respond to inquiries and customer support requests.
Improve our website and service quality.
Send service-related communications (not marketing without consent).

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

Service providers who assist in our operations (e.g., payment processors, dispatch software).
Law enforcement or government agencies when required by law.
Insurance companies in connection with a towing job, at your request.

5. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function properly.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of internet transmission is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information (subject to legal requirements).
Opt out of non-essential communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices of those websites.

9. Children's Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Phone: 747-204-8846
Service Area: Inland Empire & Southern California
Contact Form: fasthooktowing.com/contact